Pricing
Predictable pricing for clinical communication.
Every plan makes its included translation, telehealth video, and Live 3D interpreter usage clear. There are no surprise overage invoices, and your team can monitor usage from the portal.
Free Trial
For evaluating MediMic
$0
No credit card required
Included per month
1Seat
1Device
10Sessions
120Trans Min
10Video Min
—3D Min
- Full translation quality — same engine as every paid plan
- Both session modes, all 50+ languages
- Enough sessions to test a full week of visits
- Session history & transcripts
- Provider portal
- BAA
- Live 3D interpreter
Practitioner
For the solo provider
$49/mo
One provider, fully protected
Included per month
3Seats
5Devices
20Sessions
300Trans Min
500Video Min
603D Min
- Live 3D interpreter — 60 minutes a month, speaking your patient's language
- Signed BAA included — cleared for real patients from day one
- Full encrypted session history, ready for documentation
- Provider portal: usage, devices & billing in one place
- 2 extra seats included — add a nurse or front-desk teammate
- Email support
★ Most Popular
Clinic
For clinics & group practices
$199/mo
One flat price — not per provider
Included per month
10Seats
20Devices
∞Sessions
1,200Trans Min
2,000Video Min
3003D Min
- Live 3D interpreter — 300 minutes a month across the whole practice
- Unlimited sessions — no monthly ceiling on visits, ever
- Organization & role-based team management (Owner, Admin, Billing, Member)
- Usage analytics across your whole practice — languages, trends, CSV export
- API access & EHR-ready integrations for your existing systems
- Priority support
Enterprise
For hospitals & health systems
Custom
Priced to your deployment size
Included per month
∞Seats
∞Devices
∞Sessions
∞Trans Min
∞Video Min
∞3D Min
- Live 3D interpreter with no monthly ceiling
- Unlimited providers & devices across every department or site
- Sub-organizations that mirror your department structure
- SSO/SAML onboarding built with your identity & IT team
- Custom data retention matched to your records policy
- Dedicated account manager, SLA support & negotiated BAA
Usage is counted on three separate meters.
Translation minutes cover speech in either mode. Telehealth video minutes cover live two-device connection time, and both are visible in the provider portal. Live 3D interpreter minutes cover the time the on-screen character spends speaking to your patient, and are included on paid plans only.
ROI calculator
See what you'd save this year.
Drag the sliders to estimate your current interpreter spend versus a flat MediMic Clinic plan.
Assumes ≈ 6 billed minutes per interpreted encounter. Clinic plan estimate is illustrative.
Current monthly interpreter spend$18,000
MediMic Clinic plan (flat, unlimited sessions)$199
Estimated annual savings
$213,612
Compare plans
Every feature, side by side.
| Feature | Free | Practitioner | Clinic | Enterprise |
|---|---|---|---|---|
| Seats included | 1 | 3 | 10 | Unlimited |
| Devices | 1 | 5 | 20 | Unlimited |
| Sessions / month | 10 | 20 | Unlimited | Unlimited |
| Translation minutes / month | ~120 | ~300 | ~1,200 | Unlimited |
| Telehealth video minutes / month (metered live video) | 10 | 500 | 2,000 | Unlimited |
| Live 3D interpreter minutes / month (paid plans) | — | 60 | 300 | Unlimited |
| Both session modes, 50+ languages | ✓ | ✓ | ✓ | ✓ |
| Session history & transcripts | — | ✓ | ✓ | ✓ |
| Provider portal | — | ✓ | ✓ | ✓ |
| BAA included | — | ✓ | ✓ | ✓ |
| Organization & role-based team management | — | — | ✓ | ✓ |
| Usage analytics & CSV export | — | — | ✓ | ✓ |
| API access & EHR-ready integrations | — | — | ✓ | ✓ |
| Sub-organizations (multi-site / department) | — | — | — | ✓ |
| SSO / SAML onboarding | — | — | — | ✓ |
| Custom data retention | — | — | — | ✓ |
| Audit log export | — | — | — | ✓ |
| Dedicated account manager | — | — | — | ✓ |
| Support | Community | Priority | SLA + phone |
Seat, device, translation-minute, telehealth video-minute, and 3D interpreter-minute figures reflect current plan defaults and may be adjusted for your organization — talk to sales if you need a different mix.
Pricing FAQ
Common questions.
Live two-device video time is measured in minutes while both participants are connected and draws from the plan's monthly telehealth allowance. Translation minutes and telehealth video minutes are tracked separately, and the provider portal shows both meters.
Only the time the character spends speaking counts toward the allowance. Waiting, listening, and idle time are free, and a line the character has already spoken during a session is replayed without being counted a second time. The allowance belongs to the organization rather than to an individual provider, so a Clinic plan's 300 minutes are shared across the practice.
No — it is a paid-plan feature. Practitioner includes 60 minutes a month, Clinic includes 300, and Enterprise is unlimited. If your organization needs a larger allowance than Clinic provides, talk to sales rather than moving up a tier.
No. Plans are designed around clearly stated monthly allowances rather than unexpected usage invoices. Translation and telehealth video usage are visible in the portal; contact us if your practice needs a larger allowance.
Yes. Clinic and Enterprise include API keys and webhooks so your systems can react to session events, plus EHR-ready connectivity built for common charting workflows. It's part of why practice managers pick Clinic over Practitioner as soon as they have more than one provider.
Yes. Upgrade, downgrade, or add providers from your dashboard. Changes take effect on your next billing cycle.
No long-term contract on Practitioner or Clinic — they're month-to-month. Enterprise agreements are negotiated to fit your procurement process.
Yes — community health centers, non-profits, and academic institutions may qualify for discounted pricing. Reach out via the contact form and we'll help.
The trial includes both session modes, all languages, and real-time translation so you can evaluate the core experience. Portal, history, and the BAA are reserved for paid plans — so the trial is for evaluation, not real patient PHI.
Start free. Upgrade when you're ready.
No credit card to begin. A signed BAA the moment you go paid.